Keep up-to-date with our thoughts and opinions to do with internal communications and employee experience.
If you know me you’ll be aware that at any point I am likely to turn a conversation into a song. Right now this thread is taking me back to my Latin American dancing days of the late 60s where the cha-cha was my signature junior competition dance –…
Blue Monday is said to be the most depressing day of the year and, let’s face it, there are plenty of things to be blue about. The joy of Christmas is long gone, we’ve set ourselves (or have already failed at) New Year’s resolutions like dry January, #veganuary or…
A wise man once said “One is never afraid of the unknown; one is afraid of the known coming to an end.” We’re coming closer and closer to agreeing a deal, but what exactly that deal looks like we’re unlikely to know until it’s crunch time. The big question…
This time last year we brought in a haul of nine awards from the GlobalTrend Awards… and we’ve only gone and done it again! This year we’ve been recognised for a series of films that we produced for our client Northwell Health – scooping up a further seven different…
It’s not often that culture gets so hands on… Northwell Health is a non-profit, 66,000 employee strong, health care system based in New York. Northwell isn’t a normal 9-5. You have to be truly made for health care to deliver an exceptional patient and customer experience. That’s why, this…
Enterprise social networks hold the key to the future workplace – it’s all about sharing the pie… Welcome back to what is the third instalment of my digital must-knows, this time touching upon how internal social networks hold the key to a better informed workplace through social collaboration. We’ve…
The power of personalising your internal comms… As a rule, people don’t like to puzzle over how to do things. As far as possible, a webpage or anything digital should be self-explanatory. Steve Krug’s brilliant book, ‘Don’t make me think’, is about a common sense approach to usability, with…
Want to know if your digital internal communication is working? The proof is in the data pudding! Whether we’re talking about email, websites or apps, digital technology is an incredibly useful medium for internal communication and collaboration. It allows you to easily create and maintain targeted, personalised and measurable…
It’s British Sandwich Week and to mark the occasion, we think it’s about time everybody said goodbye to the worst kind of sandwich: The sh*t sandwich / ðə; ðɪ / ʃɪt /ˈsænwɪdʒ; -wɪtʃ / noun a method of delivering some bad news, advice, or a rejection of someone’s idea(s) by…
What has existed for over 50 years and is the topic of over 83,000 books on Amazon? Yep, that’s right; Change management. Yet despite five decades of practice and so much available theory, many organisations struggle to ‘get change right’. We all live busy and often unpredictable lives, and…
Remember those first day nerves? You’re not alone! Starting a new job is a pretty overwhelming experience for most of us. But, if that experience is positive, any new starter will quickly settle into the team. And I should know. On my first day at Home three months ago,…
…we moved into our new building in Unicorn Park. I know Unicorns are magical but even I, the eternal optimist, couldn’t quite believe the difference a building can have on what we do and how we do it. Don’t get me wrong, it wasn’t as if things weren’t going…
The science of happiness – Positive Psychology A few of our clients have started talking to us about how they can create more purpose and meaning for their people at work. I love thinking and talking about this as I’ve always been fascinated by what makes people tick. Earlier…
It’s crazy to think that not having enough space affected our business as much as it did, but it was killing us. We weren’t able to have the meetings we needed, when we needed them. Interruptions like ‘How much longer will you be?’ or ‘We need to do a…
