Industry leading strategists
With real-world experience from multiple industries, we’re experts at turning insights into action, designing strategies that take you from where you are now to where you want to be. Simple, smart, and tailored to you.
Fiona Caines
STRATEGY DIRECTOR
A strategic powerhouse who loves to shift culture and change behaviour. Fiona’s experience spans global tech, retail, and hospitality. She’s particularly good at managing CEOs, breaking down complexity and bringing people on the journey. When she’s not singing in a chamber choir. We’re not sure what Fiona can’t do.
Zac Costello
SENIOR STRATEGIST
Zac is all about creating better businesses where people actually want to be. With over a decade of experience with some of the world’s biggest brands, he specialises in using fresh, impactful internal comms and exceptional employee experiences to spark real change and results.
Lauren Owen
SENIOR STRATEGIST
Lauren is a culture and employee experience nerd, with a strong foundation in diversity, equity, and inclusion. Her journey’s taken her through public, nonprofit, and government roles, and she likes nothing better than translating big ideas into practical, people-centered action.
Caroline Tierney
SENIOR STRATEGIST
Before coming Home, Caroline spent nearly 20 years proving the power of trust, meaningful connections and genuine purpose for in house communication, engagement and change teams at brands like Lloyds Banking Group and Clarks. Expect curiosity, resourcefulness, people led insight and a firm belief that what’s good for people is good business.
World-class client services
Your experience with us should be a career shaping moment. That’s why we’re all about great relationships, smooth delivery, and lasting impact. We’re here to make things easy and get the job done.
Sarah Fruen-Neely
CLIENT SERVICES DIRECTOR
Making our clients feel at Home since 2015. Sarah brings her signature Irish charm and an unparalleled eye for detail to every project, ensuring we consistently exceed expectations. With a passion for tackling complex, fast-paced projects, she thrives in delivering exceptional experiences across industries. Whatever the project, Sarah takes pride in creating the best outcomes for our clients, their teams, and our people here at Home.
Becky Pugh
ACCOUNT DIRECTOR
A top-notch relationship builder with almost 10 years experience in the People sector. Collaborating with clients to build impactful culture programmes is her bread and butter – and seeing strategy become a reality is her passion. With a broad spectrum of industry knowledge in her back pocket she’ll always bring innovative and effective solutions to the table, and support her clients to find what truly works for them and their people.
Kimone Telfer
PROJECT MANAGER
A fabulous Project Manager, most would regard “Kimmy” as more than a safe pair of hands, always prepared with a strategy or solution. With tons of experience within digital marketing and internal communications. You’re lucky if you have the privilege to work with her. We love her bubbly personality, great sense of humour and wicked laugh.
Sophie Kemp
BUSINESS DEVELOPMENT DIRECTOR
Organisations are magnetised by her charismatic approach to client nurturing. Once you’ve heard from Soph you’ll be hard pressed not to be intrigued by Home’s approach to Employee Experience. She has a special knack at knowing exactly what will make a huge difference to client’s worlds. She brings a warmth and personality to the studio that makes us feel all fuzzy.
Let’s get started
When you’re ready to make work, work. So are we. Give us a call or stay in touch.
Award winning creatives
Specialists in employee experience and internal communication, we know creativity is the difference between a good piece of work and an exceptional one. We cut through the noise and grab attention, whether your people are hard-to-reach, in the workplace or at home.
Sarah Clackson
CREATIVE DIRECTOR
Known as Clacky – a Home original since 2000! There’s nothing she loves more than designing with purpose and a clever copyline. All about the people, she’s proud to lead a team that pushes the boundaries in delivering global movements with local impact.
Jack Cruwys-Finnigan
ASSOCIATE CREATIVE DIRECTOR
An extrovert stuck in an introvert’s body – Jack is all about creative thinking and coming up with those big ideas that make you glad you hired a creative agency. With just a smidge over ten years agency experience, Jack has turned his hand to many areas within design – employer branding being the most recent (and favourite so far).
Sarah Richards Gill
SENIOR DESIGNER
A seasoned graphic designer with over two decades of experience, SRG’s driven by big ideas and a real passion for people. She brings fresh perspectives and strategic thinking to her projects, blending creativity with empathy to deliver impactful designs and engaging visual stories that make a real impact.
Louise Russell
ASSOCIATE DESIGN DIRECTOR
Always asking questions, Lou gets to the heart of every brief. A master of concepts, beautiful layouts, and playful typography, she’s passionate about creating workplaces that thrive. Known for her energy, expertise, and the best giggle in Wales, Lou is Head of Joy, keeping spirits high and creativity flowing.
Jemima Thompson
DESIGN DIRECTOR
Creative thinker, layout lover, and a bit of a copy geek. Jem turns ideas into memorable experiences with fresh concepts, polished design, and words that wow. For her, it’s all about crafting work that not only stands out but sticks.
Elizabeth Barrett
SENIOR DESIGNER
With over a decade in graphic design and copywriting, Elizabeth’s goal is to get to the heart of the brief, with the most important element always in mind. People. She uses words and visuals to bring concepts to life, for high impact campaigns. Latest obsession? Motion graphics that wow!
Natalie Roberts
PRODUCER
Having worked on everything from broadcast to social to radio, Natalie keeps our video and animation projects on track and ensures that we deliver top-notch content that helps clients bring their employer branding to life. Need a good drum and bass playlist or conditional formatting tip? She’s got you covered.
Jasmine Price
FILM AND MOTION EDITOR
A love for all things film and animation has inspired Jazz to pursue a career in motion design. The blend of art and technology gained from her experience and degree in Digital Media Design has given her an in-depth knowledge of ideation, design thinking and bringing clients’ ideas to life.
Scarlet Roberts
DESIGN DIRECTOR
Having spent the last 7 years specialising in transforming employee experiences, Scarlet thrives on understanding the unique challenges businesses face. Passionate about asking questions, sparking ideas, and crafting meaningful solutions, she combines creative vision with strategic thinking to deliver designs that truly make a difference.
Yazz Willliams
DESIGNER
Yazz is a passionate designer who will knock your socks off with her engaging visuals and talent for elevating employer branding. With a background spanning magazine design, packaging, and digital artwork, she brings a thoughtful, clever, and detail-driven approach to her design that connects with audiences and communicates brand values super effectively.
Ben Everett
HEAD OF VIDEO AND MOTION
As a Video & Motion Designer, Ben brings creative ideas to life through filming, animation, and editing. His career spans automotive, travel, fashion, and leading production teams. He’s passionate about human storytelling, solving creative challenges, and playing dress up with his daughter (alongside anything a little nerdy!)
Emma Jeffery
SENIOR DESIGNER
With over 8 years of experience, including 3 at Home, Emma has a knack for turning bold ideas, playful copy, and quirky illustrations into creative solutions. She’s all about bringing a fresh perspective and a dash of humour to everything she does.
Beth Stone
MIDWEIGHT DESIGNER
Obsessed with all things creative (including creating snappy campaign copy), Beth’s background is based around Art Direction. Making things not just look good, but personal to each client and most importantly… making strategic sense to every employee! Her goal? Building fair and healthy cultures, whether that’s here at Home or wherever you are.
Lead by the best-in-class
Keeping us all sailing in the right direction, with a balance of kindness and tenacity that is second to none.
Andy Bamford
CEO
After founding one of the largest, independently owned employer marketing agencies in the sector, Andy’s experience as CEO has given him plenty of stories and insight on where the market’s going. Which he’d be more than happy to share over lunch, dinner or just a chat. Whatever takes your fancy.
Kate Lenton
COO
Kate co-drives growth here at the PZG. Empowering our team, our clients, and their people. Kate’s career has spanned across Corporate Comms, leading global digital projects, running a digital agency for a decade, as well as managing a multi-award-winning brand experience agency. Kate is also actively involved in helping young people to access the right opportunities and find their stride in the world.
Linda Fear
PRODUCTION DIRECTOR
Linda is the captain of the production ship. She keeps us all onboard and sailing in the right direction with a balance of kindness and tenacity that’s second to none. She knows everything that’s happening inside out and upside down – without her we’d be lost! Linda’s a true veteran, having been at Home for 28 years and having worn many hats during her time. Her industry know how and client knowledge are an inspiration to us all!
Laura Elliott
STUDIO AND PRODUCTION MANAGER
With over 16 years of experience as our Production and Studio Manager, Laura brings a wealth of knowledge and a passion for fostering a positive team culture. Dedicated to both efficient operations and building strong relationships, Laura thrives on creating a collaborative, supportive environment where everyone can succeed.
Spud
THE REAL TOP DOG
Bringer of joy, barks and half eaten dog chews. Spud can often be found curled up on the office sofas or roaming the kitchen for cheese. He’s best at appearing in team calls, asking for strokes and generally lifting office spirits. Part-time Home resident, full-time heart stealer.
Part of the
PointZeroGroup
We’re proudly part of the PointZeroGroup, an unstoppable collective with an alternative viewpoint. Strategists and creatives big on culture, change, communications and delivering amazing client experiences. So, whether you’re looking for an employer brand that attracts top talent, a culture change that transforms your business, or a little help with all things digital, it’s here. All under one roof.
