When I was first made responsible for communicating to a global Retail team, I was told by a well-meaning colleague that ‘retail was like the Wild West’. Despite some initial panic, I quickly got stuck into the challenge – and soon found out that actually, he might have had…

Read more...

Comms Error!

Communicating to an audience as diverse as it is globally dispersed is no mean feat. Some are desk bound, others are so remote they could be whittling spoons in the wilderness. They all have a preferred method of being communicated to and most of those methods aren’t part of…

Read more...