It’s not often that culture gets so hands on… Northwell Health is a non-profit, 66,000 employee strong, health care system based in New York. Northwell isn’t a normal 9-5. You have to be truly made for health care to deliver an exceptional patient and customer experience. That’s why, this…

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igital internal comms must know #3

Enterprise social networks hold the key to the future workplace – it’s all about sharing the pie… Welcome back to what is the third instalment of my digital must-knows, this time touching upon how internal social networks hold the key to a better informed workplace through social collaboration. We’ve…

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igital internal comms must know #2

The power of personalising your internal comms… As a rule, people don’t like to puzzle over how to do things. As far as possible, a webpage or anything digital should be self-explanatory. Steve Krug’s brilliant book, ‘Don’t make me think’, is about a common sense approach to usability, with…

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igital internal comms must know #1: Data

Want to know if your digital internal communication is working? The proof is in the data pudding! Whether we’re talking about email, websites or apps, digital technology is an incredibly useful medium for internal communication and collaboration. It allows you to easily create and maintain targeted, personalised and measurable…

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Visual Thinking Post 2

We believe Visual Thinking is an amazing tool to help businesses communicate complex stories. A few of our clients asked how the process actually works – so I thought I’d share some secrets… In my last post I talked about the power of images in business communication. Not a…

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Visual Thinking

Visual Thinking is definitely one of Home’s signature bakes. But why is it so important to us? We believe images have a unique power. They make an impact: they stir emotion, convey information and spark reactions – and actions. As humans, images are part of our shared experience –…

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