Keep up-to-date with our thoughts and opinions to do with internal communications and employee experience.
Three in four Brits have said they want the flexibility of being able to work hybrid (CityAM). 49% of people go as far as saying they would rule out a job if it didn’t offer this (HRNews). Which is sort of good and sort of bad. The benefits of flexible…
How can we best support our people through COVID-19? It’s the question on every leaders’ lips. Now working remotely, employees at one of the world’s leading financial institutions were looking for new ways to make working from home, work for them. They needed a place where they could find…
We’ve been having lots of conversations and questions from our clients asking for support in keeping business going, communicating, and engaging with their employees during COVID-19. We wanted to offer out some of the best practice we’re seeing globally, and some of the tools, tips and templates that you…
These days we’re finding ourselves having more and more conversations about employee experience – so we decided to launch Roundel 2020, a piece of global research to understand the trends, practices and priority areas. Our workplaces are in the midst of huge transformation and businesses are realising they need…
Deal or No Deal? In or Out? The answers to these questions will shape so much for so many for years to come. Now more than ever it feels like none of us can predict the future. But rightly so, people are looking to their employers for clarity, direction…
When I was first made responsible for communicating to a global Retail team, I was told by a well-meaning colleague that ‘retail was like the Wild West’. Despite some initial panic, I quickly got stuck into the challenge – and soon found out that actually, he might have had…
In these challenging times you might be wondering whether it’s worth investing in creativity to land your messages internally? You’re under pressure with your budget, but you know, you still need to deliver. The thing is, a great creative idea needn’t cost the earth. Something simple can stand out,…
Everything is changing, all of the time. Large players want to disrupt their own markets before fresh-faced start-ups do. And to attract and retain key talent companies need to be more agile, innovative and inclusive – giving their people both a voice and the chance to really make a…
I’m sure that I’m not alone in noticing how often I’m confronted by jigsaw puzzle styled communications for (insert numerous business challenges) working in internal communications and specifically strategy (cringe, right?). Personally, after twenty years in internal communications, if I never see another jigsaw-style design again it will be…
It’s not often that culture gets so hands on… Northwell Health is a non-profit, 66,000 employee strong, health care system based in New York. Northwell isn’t a normal 9-5. You have to be truly made for health care to deliver an exceptional patient and customer experience. That’s why, this…
Enterprise social networks hold the key to the future workplace – it’s all about sharing the pie… Welcome back to what is the third instalment of my digital must-knows, this time touching upon how internal social networks hold the key to a better informed workplace through social collaboration. We’ve…
The power of personalising your internal comms… As a rule, people don’t like to puzzle over how to do things. As far as possible, a webpage or anything digital should be self-explanatory. Steve Krug’s brilliant book, ‘Don’t make me think’, is about a common sense approach to usability, with…
Want to know if your digital internal communication is working? The proof is in the data pudding! Whether we’re talking about email, websites or apps, digital technology is an incredibly useful medium for internal communication and collaboration. It allows you to easily create and maintain targeted, personalised and measurable…
We believe Visual Thinking is an amazing tool to help businesses communicate complex stories. A few of our clients asked how the process actually works – so I thought I’d share some secrets… In my last post I talked about the power of images in business communication. Not a…
Visual Thinking is definitely one of Home’s signature bakes. But why is it so important to us? We believe images have a unique power. They make an impact: they stir emotion, convey information and spark reactions – and actions. As humans, images are part of our shared experience –…
