It’s not often that culture gets so hands on… Northwell Health is a non-profit, 66,000 employee strong, health care system based in New York. Northwell isn’t a normal 9-5. You have to be truly made for health care to deliver an exceptional patient and customer experience. That’s why, this…

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Companies that do good in the world tend to perform well too – but why is this? Home’s Liz Clover shares a fascinating book that attempts to explain why. The Human Brand I’ve just finished reading a book that explores why companies that do good in the world are…

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Change management

What has existed for over 50 years and is the topic of over 83,000 books on Amazon? Yep, that’s right; Change management. Yet despite five decades of practice and so much available theory, many organisations struggle to ‘get change right’. We all live busy and often unpredictable lives, and…

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Home onboarding

Remember those first day nerves? You’re not alone! Starting a new job is a pretty overwhelming experience for most of us. But, if that experience is positive, any new starter will quickly settle into the team. And I should know. On my first day at Home three months ago,…

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Home stationary

…we moved into our new building in Unicorn Park. I know Unicorns are magical but even I, the eternal optimist, couldn’t quite believe the difference a building can have on what we do and how we do it. Don’t get me wrong, it wasn’t as if things weren’t going…

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Millennials lonely hearts column

WANTED:  Employer with great reputation, culture and benefits. ABOUT ME: GSOH, autonomous and love to make a difference. Would like to hear from well-located employers with plenty of opportunities…   Is this a wish list for millennials, or simply what everyone wants from their employer? And are millennials really…

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