Comms Error!

Communicating to an audience as diverse as it is globally dispersed is no mean feat. Some are desk bound, others are so remote they could be whittling spoons in the wilderness. They all have a preferred method of being communicated to and most of those methods aren’t part of…

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igital internal comms must know #2

The power of personalising your internal comms… As a rule, people don’t like to puzzle over how to do things. As far as possible, a webpage or anything digital should be self-explanatory. Steve Krug’s brilliant book, ‘Don’t make me think’, is about a common sense approach to usability, with…

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